The Amica story: an uncommon bond

The connection between Amica and our policyholders is something special in today’s impersonal business world. It’s an uncommon bond formed over generations, where grandparents, children and grandchildren are all Amica customers. More than a third of our auto insurance customers have been with us for 20 years or more, and thousands for 50 years or more.

The bond grows even stronger when customers experience minor accidents or major catastrophes because they learn that we keep our promises, and they can count on us to be there. That’s why so many Amica customers pass on our name to family and friends.

More than a century of service

Amica began in 1907 with two founding principles: Seek out responsible policyholders and give them the best service possible.

• Multiple awards for customer service and satisfaction
• The highest rating for financial strength from the A.M. Best Company: A++ (Superior)**
• More than 3,200 employees in 39 offices across the country
• Providing insurance to more than 700,000 households

Amica earned a spot as one of
25 “Customer Service Champs”
in the U.S. in BusinessWeek
(2007, 2008, 2009).